Background Leadership™ Training

Management
Certification Program

The art of providing outstanding customer service can only be cultivated from the top down. As a management-specific add-on of the It's a BLAST to SERVE™ & SERVE-ing Beside Christ™️ customer service training courses, this program has been skillfully created to help your company’s leadership support front-line staff in their interactions with customers.

Training Session Includes:

• In-person facilitation

• Comprehensive personality and skills assessment for team cohesion

• Servant Leadership based instruction

• Training materials and resources to facilitate ongoing Kingdom Class service

• Individual follow up coaching session